Itty Bitty Greenie

Ordering & Delivery

We want you to be happy with what you buy from us – and promise to provide the best products possible. An email confirmation will be sent for all orders and we will notify you as soon as possible if there are any problems or delays in delivery. If there are any delays due to stocking reasons IttyBittyGreenie will notify you and you have the option of changing or cancelling your order.

Pricing

All prices are listed in Australian Dollars and include GST. IttyBittyGreenie reserves the right to change prices without notice.

Payment

We trade in Australian dollars and process payments via PayPal using either your PayPal account, your credit card or Visa/MasterCard debit card. We also accept payment via direct debit bank transfer from Australian bank accounts. All payments are processed securely using 128bit SSL encryption and no card details are stored by the site.

Delivery

Providing all items are in stock, your order will be dispatched within 24 hours of receiving full payment.  We send most of our parcels through Australia Post or Couriers Please and delivery can take approximately 1-7 days depending on the delivery address given.  Should there be any delay, we will contact you – please ensure that an appropriate telephone number is specified with your order. We do not deliver to post office boxes or parcel lockers.

For urgent deliveries, please contact us and we can arrange a courier for you.

We will answer all e-mails as soon as possible on the same day or the next working day. We encourage your feedback and will respond promptly.

Please note that we stock items with minimal packaging and, to protect your goods during shipment, we use plastic wrap made from recycled material or 100% post-consumer recycled paper to further minimize waste. Please recycle or reuse these whenever possible.

Pick-up

You may pick up your order for free from Belgrave, VIC. Please choose the pick-up option at checkout, and we will contact you once your order is ready, to arrange a time for collection.

International Orders

IttyBittyGreenie delivers worldwide. We use Express Post International, (Australia Post’s express international service) to ensure speedy delivery and tracking every step of the way. Shipping charges are calculated at checkout with a base rate of $35 per order and an additional $5 for every item purchased. Your parcel tracking number will be issued with your order confirmation via email.

Please note that international orders are not eligible for free shipping promotions.

Gifts

There's nothing nicer than receiving a special present. We can add a personalised gift tag to any order at no charge (just note your message in the checkout comments). Even better, you can have it beautifully wrapped in one of our reusable cotton tote bags for just $3.50.

At IttyBittyGreenie we are mindful of using minimal packaging and use only 100% post-consumer recycled paper for gift tags and ask that recipients recycle as well.

If you'd like some suggestions for picking the perfect present please let us know. We've had some practice at it, and would love to help you put together something special! Remember that gift certificates are always an option as well.